Contactless Higher Education: A SWOT Analysis of Emergency Remote Teaching and Learning during COVID-19

David Santandreu Calonge, Melissa Connor, Patrik Hultberg, Mariam Aman Shah, Pablo Medina Aguerrebere


The COVID-19 pandemic forced many higher education institutions to suddenly pause in-person teaching and learning in favor of Emergency Remote Teaching and Learning (ERTL). Strict social distancing measures required institutions to offer courses, programs, and services without any direct contact between students, faculty, and staff; higher education created a contactless teaching and learning environment. This exploratory study analyses various applications of ERTL through a systematic literature review using the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) guidelines. The results from the review of the literature are presented through a Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis for students, faculty, and the institutions.

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